Item(s): 0 - £0.00
Telephone: +44(0)209355671
DELIVERIES

We aim to ship orders within 2 days of payment being received accept for products on pre order with specified delivery dates. Deliveries for pre orders will commence on the date indicated on the product description.

Shipping is by Royal Mail 2nd class or airmail for non UK destinations. Some larger orders may be shipped by separate courier services at our discretion. Shipping time will vary, particularly during the Christmas period so please order as early as possible if required for a Christmas gift. Typical shipping times are quoted below but are a guide only. International orders can be delayed by local customs clearance or increased airport security checks;
 
Shipping Times (to be added to order processing times)

UK orders 2- 3 working days
EU Orders 5 – 10 working days
Rest Of World 10 – 15 days
 
If Your order is urgent, please contact Customer Services and request a quote for express delivery.


CANCELATIONS
If your order has not been shipped it can be cancelled for any reason. Once an order is shipped it can no longer be cancelled
 
RETURNS
Due to many or our products being dated or produced on demand we cannot accept returns unless goods are incorrectly supplied, damaged or faulty. Please ensure you have purchased the correct product, in particular, we do sell back issue calendars so please ensure any calendars ordered are for the year required. For any queries on returns please contact Customer Support
 
REFUNDS
Refunds are only available for orders that are cancelled before shipping or for damaged/ incorrectly supplied orders.
Missing orders can only be refunded after times specified by Royal Mail for lost mail claims. These are;

UK – 15 days
Europe – 20 days
Rest of World – 25 days
 
For further information please contact Customer Services on;

Email: orders@celebritymerchandise.co.uk
Tel: +44(0)208 935 5671